Rate and Review Kurt Meier CPA

- Lied to, poor communication, and poor service. - - Bill Roop - 3/31/2021 - comment
3/31/2021 I attempted to have my taxes done by Meier Consulting last month. When I submitted my return, I did fail to include 2 forms. Also when my return was completed, Meier Consulting also failed to include a 1099 form that I did submit with all of the initial forms. I tried reaching out to them via phone, voicemail, and email multiple times, and they are not good at all about getting back with you. About 2 weeks after submitting the 2 forms that I failed to include initially for them to file an amended return, I was finally advised that the return was now complete. Again the return was not completed correctly. I again reached out to them multiple times requesting a full refund, as at this point I was completely frustrated at the lack of communication on their part and the poor service I had received from them. At that point, they did agree to mail me a check for a full refund. After about 2 weeks, I emailed them again because I had not received the refund check. I was then lied to by Kurt Meier when he told me that the check had been mailed 2 weeks prior. About 5 days later, I received the refund check. At this point I had already filed a complaint with the Better Business Bureau because of the lack of communication on their part. I did find it interesting though that the envelope containing the refund check I received was postmarked days before I received it. If he had actually mailed the check when he told me he did, the post marked date would have been about 2 weeks prior. Also, I am definitely not a proponent of mask wearing. But outside his business, there is a sign saying that masks are required inside the business. But as we walked up to enter his business pick up our tax return, Kurt greeted us at the door and said we could take off our masks, that he only has that sign out front to please "Daddy DeWine". Not a great look, if you ask me. So if its not clear enough already, I definitely do NOT recommend Kurt Meier or Meier consulting at all. I don't appreciate being lied to, and receiving poor service.